Privacy Policy
Last updated: March 2024
The Short Version
We collect the minimum data needed to provide our service. We don't sell your data, we don't read your emails unless you ask us to help with an issue, and we're transparent about what we collect and why.
Important Notice About Emails
Our service processes and stores emails to provide shared inbox functionality. While we implement security best practices, email is inherently not a secure communication method. Please don't use email for sensitive information.
Data We Collect
Account Data
- Email addresses
- Names of team members
- Hashed passwords
Email Data
- Email content and attachments
- Sender and recipient information
- Email metadata (dates, subject lines, etc.)
Data Controller Information
The data controller for your personal information is:
Lucius AB
Swedish Company Registration: 559087-8038
VAT: SE559087803801
Sweden
As a Swedish company, we comply with both Swedish data protection laws and the EU General Data Protection Regulation (GDPR).
How We Use Your Data
- • To provide the shared inbox service
- • To maintain your account
- • To send service notifications
- • To improve our service
- • To provide customer support
- • To comply with legal obligations
Data Sharing
We don't sell your data. Period. We only share data with:
- • Essential service providers:
- - Email processing (Postmark)
- - Payment processing (Lemon Squeezy)
- • Law enforcement when legally required
- • Your team members based on your access settings
Our service providers are bound by strict data protection agreements and only process data necessary for their specific functions.
Data Retention
We keep your data for as long as you have an active account. After account deletion, we:
- • Keep data for 30 days in case you change your mind
- • Permanently delete everything after 30 days
- • May retain anonymized usage data
Your Rights
You can:
- • Access your data
- • Export your data
- • Delete your account and data
- • Update your information
Contact us at [email protected] to exercise these rights.
Cookies
We use the following types of cookies:
- • Essential cookies to keep you logged in and remember your preferences
- • Google Ads conversion tracking cookies to measure and improve our advertising effectiveness
The Google Ads conversion tracking cookie is set when you click on an ad delivered by Google. These cookies help us understand which of our ads are most effective at reaching potential customers. You can learn more about Google's advertising cookies at Google's Advertising Policies .
Changes to This Policy
If we make significant changes, we'll notify you via email 30 days in advance. Continuing to use Inboxpond after changes means you accept the updated policy.
Questions?
Email us at [email protected]. We speak human and actually reply.